More than 3 Business Days (72 Business Hours) notice is required for any cancellations or rescheduling in order to obtain a refund. Any Cancellations within or changes made to an existing booking within 72 hours will NOT be refunded. For cancellations 72 hours before the course, a 25$ administrative fee will be applied. 

If there is any need to change or cancel a booking with more than 3 business days notice, please contact us at (613) 962-0222 during business hours, or email office@firstaidconnect.ca with your booking numbe.