Cancellation Policy

First Aid & CPR Course Cancellations (in class training sessions)

More than Two Business Days (48 Business Hours) Notice is required for any cancellations or rescheduling in order to obtain a refund. A $25 administration fee is applied to any course rescheduled or cancelled outside of 48 hours. ANY Cancellations within or changes made to an existing booking within 48 hours will NOT be refunded. 

If there is any need to change or cancel a booking with more than 48 business hours notice, please contact us at (613) 962-0222 during business hours, or email office@firstaidconnect.ca with your booking number.

For blended classes, please check below.

Blended & Online First Aid & CPR Course Cancellation Policy

Once the online portion has been issued, for any Online Course or Blended First Aid Training Program participants cannot cancel the registration. However, for Blended First Aid Training participant can reschedule the in-class portion with more than 3 business days notice. A $25.00 rescheduling fee applies to any rescheduling.